- The Chemical Maze
PO Box 480
Neerim South
Victoria 3831 Australia
We try our best to answer emails promptly.
But rest assured each and every email is read and filed. We generally don’t respond to suggestions and requests unless for some reason we need more info from you. We do file and track them so keep them coming!
We try our best to answer every support question.
But please make sure your question hasn’t already been answered in our FAQ. If you email us with an issue that has already been explained in the FAQs, we may skip the email.
For support issues, email response time varies. We do try our best to answer as promptly as possible. If we don’t respond within a week, feel free to remind us with another email. We are trying our best and we truly do care.
PO Box 480
Neerim South
Victoria 3831 Australia